1. Acceptance of these terms
These Terms of Service ("Terms") form an agreement between you and TradeWith Snake, which provides the TradeWith Snake website, courses, indicators, strategy education, live market updates, private community and support (the "Services"). By using the website, making an enquiry or buying a plan, you agree to these Terms, along with our Disclaimer, Fees Policy, Privacy Policy, Refund & Cancellation Policy and Grievance Redressal Policy. If you do not agree, please do not use the Services.
2. Eligibility
You must be at least 18 years old and legally able to enter into a contract under Indian law to buy or use a paid plan. By using the Services, you confirm that the information you provide is accurate and that your participation in financial markets is permitted by the laws that apply to you.
3. Nature of the Services
The Services are educational. They do not constitute investment advice, research recommendations or portfolio management, and they are not a promise of returns. We do not execute trades, hold your funds or manage your trading account. You are solely responsible for your trading decisions and their outcomes. Our Disclaimer contains further important information about risk and forms part of these Terms.
4. Plans, access and duration
The features, price and duration of each plan are described on the website at the time of purchase. Access is usually provided after a payment has been confirmed, through details such as a private community invitation or a link to course material. We may update, reorganise or improve course material, tools and delivery platforms from time to time, provided we do not materially reduce what you paid for without offering a reasonable alternative.
Live updates, community features and support depend on platform availability and normal working hours. Occasional interruptions, including market holidays and maintenance, may occur. Terms such as "lifetime support" refer to support offered for as long as TradeWith Snake continues to provide that service.
5. Fees and payment
Fees are payable as described in our Fees Policy and processed through a third-party payment gateway. You agree to provide accurate payment and contact information and to use only payment methods that you are authorised to use. Refunds and cancellations are governed by our Refund & Cancellation Policy.
6. Your account and access credentials
Your access is personal and non-transferable. You are responsible for keeping any invitation link, login detail or access credential secure, and for telling us promptly if you think it has been shared or misused. We may remove or replace access links where necessary to protect the community.
7. Acceptable use
When using the Services, you agree not to:
- Share, resell, record, copy, publish or redistribute paid material, indicators, strategies or private group links without our written permission.
- Use the community to promote other paid services, tips, schemes or referral links, or to solicit money from other members.
- Offer assured returns, or present yourself as a representative of TradeWith Snake without authorisation.
- Harass, threaten, abuse or impersonate any person, or post unlawful, misleading or offensive content.
- Attempt to gain unauthorised access to the website, databases, admin systems or other users' data, or disrupt the website's operation.
- Use bots, scrapers or other automated tools to extract content or submit forms.
- Submit false payment confirmations or otherwise attempt to obtain access without valid payment.
8. Intellectual property
The TradeWith Snake name, logo, website design, course material, strategy names, indicators, documents, videos, graphics and other content belong to us or our licensors and are protected by law. Buying a plan gives you a limited, personal, non-exclusive, non-transferable and revocable licence to use the material for your own learning during your access period. No ownership rights pass to you. Third-party names and logos remain the property of their respective owners.
9. User content
If you send us feedback, a testimonial or a community post, you confirm that you have the right to share it and that it is truthful. You allow us to use feedback to improve the Services. We will publish a testimonial attributed to you only where you have given your permission. We may remove any content that breaches these Terms.
10. Third-party services
The Services may rely on or link to third-party services, including payment gateways, Telegram, YouTube, brokers and charting platforms. You use them subject to their own terms. We are not responsible for their availability, charges, conduct or content.
11. Suspension and termination
We may suspend or end your access, with or without prior notice where reasonably necessary, if you breach these Terms, misuse the Services, reverse a valid payment or create a legal or security risk. You may stop using the Services at any time. Sections that by their nature should continue, such as those on intellectual property, disclaimers, liability and governing law, will survive termination.
12. Disclaimer of warranties
To the extent permitted by law, the Services are provided "as is" and "as available". We do not warrant that they will be uninterrupted, error-free or suitable for your particular objectives, or that any strategy will produce a particular result.
13. Limitation of liability
To the maximum extent permitted by law, we are not liable for trading or investment losses, loss of profit, loss of data, or indirect, incidental or consequential losses arising from the Services. Where liability cannot be excluded, our total liability relating to a plan will not exceed the fee you paid for that plan, unless a commitment published by us or applicable law provides otherwise. Nothing in these Terms excludes liability that cannot legally be excluded.
14. Indemnity
You agree to compensate us for reasonable losses, claims and costs arising from your breach of these Terms, your misuse of the Services or your infringement of another person's rights, except to the extent that the loss was caused by our own fault.
15. Changes to the Services or Terms
We may change these Terms to reflect changes to our Services, business or the law. The updated version will be posted on this page with a revised date. Your continued use after that date means you accept the changes, although purchases already made will not lose any right that cannot lawfully be changed.
16. Governing law and disputes
These Terms are governed by the laws of India. Please first try to resolve any concern through our Grievance Redressal Policy. Subject to any non-excludable rights you have as a consumer, including your right to approach a consumer commission, disputes will be subject to the jurisdiction of the competent courts in India.
17. Force majeure
We are not responsible for a delay or failure caused by events beyond our reasonable control, such as natural disasters, internet or power outages, platform failures, government action or exchange disruptions.
18. General
If any part of these Terms is found to be unenforceable, the remaining parts will continue to apply. A failure to enforce a right is not a waiver of that right. You may not transfer your rights under these Terms without our written consent.
19. Contact
For questions about these Terms, contact snakenterprises29@gmail.com or +91 92521 41029 during working hours (9:00 am – 9:00 pm (Mon – Sat)).